Data Protection Policy
Last revised: 21/07/2026
This Data Protection Policy describes how Jana Capital ("we") gathers, manages, and safeguards your personal data when you access our site, register an account, or use our trading tools and support. It works alongside our Terms of Use and applies to all users and visitors.
Data We Gather
We collect various details including your identity information (first and last names), contact details (email and phone number), country of residence, IP address, technical logs, account settings, and any information submitted via forms, support inquiries, or payment checks. Some data is essential for account creation and payment processing, while other details help maintain secure access and improve system performance.
Purpose of Data Usage
- To set up, confirm, and administer your account
- To provide platform access, charting tools, and support services
- To meet legal requirements, prevent fraud, and comply with regulations
- To improve stability, identify misuse, and secure user sessions
- To notify you about account-related updates such as deposit status or maintenance
Protecting Your Information
Our security approach includes technical and procedural safeguards scaled to the risk involved: encrypted data transmission with SSL, controlled access, monitoring of sensitive connections, and two-factor authentication where feasible. Absolute protection cannot be assured; promptly report any suspicious activities to [email protected].
Your Data Rights
Depending on your local laws, you may have rights to view, correct, limit, or erase your personal data, or oppose specific uses. Please contact [email protected] with subject "Data Rights" from your registered email. We may request a verification of identity before fulfilling your request.
Data Storage and Sharing
We keep your information only as long as necessary to deliver services, comply with legal requirements, or handle disputes. Third-party providers such as hosting, payment processors, and email services may handle your data on our behalf, under strict contractual security obligations.
Cookies and Tracking
Our website uses cookies and similar technologies to manage sessions, enhance security, and compile anonymous usage statistics. You may limit cookies via your browser settings, though some platform features (like logging in or preference retention) might be affected.
Contact for Privacy Matters
If you have questions about this policy or wish to exercise your data rights, please email [email protected]. We strive to provide clear responses within a reasonable period, subject to necessary verification.